Privacy Policy
British Showing customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Telephone
07939196706
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
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Names and contact details
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Addresses
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Purchase or account history
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Payment details (including card or bank information for transfers and direct debits)
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Account information
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Photographs or video recordings
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Information relating to compliments or complaints
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Information relating to sponsorship
We collect or use the following information for the operation of customer accounts and guarantees:
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Names and contact details
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Addresses
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Purchase history
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Account information, including registration details
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Information used for security purposes
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Marketing preferences
We collect or use the following information for service updates or marketing purposes:
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Names and contact details
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Marketing preferences
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Recorded images, such as photos or videos
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Purchase or viewing history
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Website and app user journey information
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Information relating to sponsorship
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Records of consent, where appropriate
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
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Consent
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Contract
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
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Consent
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Contract
Our lawful bases for collecting or using personal information for service updates or marketing purposes are:
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Consent
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Contract
Where we get personal information from
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People directly
How long we keep information
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We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
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To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. We will remove any customer accounts that are deemed as inactive after a period of three years and hold registration information and entry data for a period of three years.
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In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Who we share information with
Data processors
IT systems such as website providers and data storage systems.
This data processor does the following activities for us: They manage our website and store our data records securely for us.
Others we share personal information with
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Organisations we need to share information with for safeguarding reasons
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Professional consultants
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Organisations we’re legally obliged to share personal information with
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Publicly on our website, social media or other marketing and information media (where appropriate)
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Other relevant third parties:
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Any third parties, including sponsors who may wish to send prizes directly to the winners; or judges who will be viewing and marking the videos and photos sent to them on our behalf.
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Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
If you make a request, we have one calendar month to respond to you. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
9 July 2024